For DPF HUB Mobile Application by V-TECH India Automotive Pvt Ltd
1. GENERAL
“The Company” refers to V-TECH India Automotive Pvt Ltd and its associated entities.
These Terms govern your use of the DPF HUB mobile application (“the App”). By using the App, you agree to be bound by these Terms. If you do not agree, please refrain from using the App.
2. PURPOSE OF THE APP
DPF HUB is a business-facing application built for OEMs and clients to:
• Create and submit job cards for DPF (Diesel Particulate Filter) cleaning services at V-TECH certified centers across India.
• Track the full service lifecycle — including pickup, cleaning status, invoicing, and delivery.
• Manage service history and related documents in one centralized digital platform.
This App is not intended for personal or consumer use.
3. ACCEPTANCE AND PRICING
Job card submissions via the App do not confirm acceptance until acknowledged by V-TECH.
Pricing for services is governed by your individual agreement with V-TECH or as communicated at the time of job card approval.
Prices are subject to change based on service type, taxes, or operational cost adjustments. All applicable taxes (e.g., GST) will be added at billing.
4. DIGITAL DELIVERY & SERVICE TRACKING
The App enables real-time digital updates for each stage of your DPF cleaning process.
While V-TECH aims for accuracy and timely updates, delays may occur due to operational dependencies or external factors.
V-TECH is not responsible for any indirect losses arising from delays or downtime of the App.
5. RISK, TITLE & INVOICING
The DPF units remain the customer's property throughout the service.
Responsibility for safe transport lies with the parties as agreed during job card submission.
Final invoicing is generated post-cleaning and is viewable via the App. Payment terms are governed by your company’s agreement with V-TECH.
6. CANCELLATION & VARIATION
Job cards may only be cancelled before pickup is confirmed.
Cancellation after dispatch or once cleaning has begun may result in full or partial charges.
Any variation in delivery location or service timeline must be pre-approved by the Company.
7. USER OBLIGATIONS
You agree to provide accurate information while submitting job cards.
You are responsible for safeguarding login credentials.
Misuse of the App may result in immediate suspension or legal action.
8. LIABILITY
V-TECH shall not be liable for delays, app outages, or indirect loss of business.
Liability for physical damage to DPF units (if proven to be due to V-TECH negligence) is limited to the cost of service.
V-TECH is not responsible for losses due to incorrect input or misuse of the App.
9. FORCE MAJEURE
V-TECH shall not be held responsible for delays or failure to fulfill obligations due to events beyond its control, such as natural disasters, labor strikes, power failures, cyberattacks, or legal restrictions.
10. TERMINATION OF ACCESS
V-TECH may terminate or suspend your access without notice if you violate these terms or misuse the App.
11. PRIVACY & DATA
Use of the App is subject to our Privacy Policy, which outlines how we collect, store, and process your data, including job details, personal info, and usage logs.
12. GOVERNING LAW
These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the courts located in Bengaluru, India.
13. SEVERABILITY
If any clause in these Terms is found to be invalid, the remainder shall remain fully enforceable.